Refund Policy

Refund Policy

At Near Me Interiors, we strive to ensure the utmost satisfaction of our clients with every aspect of our interior design and decoration services. We understand that sometimes circumstances may arise that require a refund, and we are committed to addressing such situations promptly and fairly. Please read our refund policy carefully to understand your rights and responsibilities regarding refunds:

1. Eligibility for Refund:

   • Refunds may be granted in the following circumstances:
     • If the client cancels the project before any work has commenced, a full refund will be provided.
     • If there are significant delays in project delivery beyond the agreed-upon timeline due to reasons attributable to Near Me Interiors, a partial or full refund may be granted at our discretion.
     • In cases of dissatisfaction with the quality of work or services provided, refunds may be considered on a case-by-case basis, subject to evaluation by our management team.

2. Refund Procedure:

   • To request a refund, clients must submit a written request detailing the reasons for the refund and providing any relevant supporting documentation.
   • Refund requests will be reviewed by our management team, and a decision will be communicated to the client within a reasonable timeframe.
   • If a refund is approved, the refund amount and method of reimbursement (e.g., credit card refund, bank transfer) will be determined based on the circumstances of the refund request.

3. Non-Refundable Fees:

   • Certain fees may be non-refundable, including but not limited to:
     • Consultation fees or initial design concept fees, which cover the time and expertise of our design team.
     • Any expenses incurred by Near Me Interiors on behalf of the client, such as procurement of materials or third-party services, prior to the refund request.

4. Dispute Resolution:

   • In the event of a dispute regarding a refund request, both parties agree to engage in good faith negotiations to resolve the issue amicably.
   • If a satisfactory resolution cannot be reached through negotiations, either party may seek mediation or arbitration to resolve the dispute in accordance with the laws of India.

5. Changes to Refund Policy:

   • Near Me Interiors reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the refund policy will be effective immediately upon posting on our website.
   • It is the responsibility of clients to review the refund policy periodically to stay informed of any updates or changes.

6. Contact Us:

   • If you have any questions or concerns about our refund policy, please contact us at info@nearmeinteriors.com. Our customer service team will be happy to assist you.

By engaging our interior design and decoration services, clients acknowledge and agree to abide by the terms and conditions outlined in this refund policy. We are committed to providing exceptional service and ensuring a positive experience for all our clients.

Last updated: 28/02/2024

Near Me Interiors Pvt. Ltd.